Associate Director, Ophthalmology Customer Success; Remote
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Optym Edge, part of the Emmes Group, seeks an Associate Director, Customer Success (Ophthalmology) to lead a client-facing commercial team responsible for bookings, retention and account expansion across Acuvera Certify, Capture and imaging services.
This role emphasizes strategic account management, leadership of Customer Success Managers, and cross-functional collaboration to grow revenue while ensuring high-quality ophthalmology trial data, with remote work options available in the US.
The following position is for a Associate Director, Ophthalmology Customer Success (Remote) with Emmes.
We would love to welcome a new Associate Director, Ophthalmology Customer Success (Remote) to our team in Rockville, MD, United States.
For the Associate Director, Ophthalmology Customer Success (Remote) position at Emmes, we are reviewing applications now.
Step into the Associate Director, Ophthalmology Customer Success (Remote) role at Emmes in Rockville, MD, United States and grow with us.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).