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Remote Ophthalmology Customer Success Associate

Remote / Online - Candidates ideally in
Frederick, Frederick County, Maryland, 21701, USA
Listing for: Emmes Group
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, CRM Systems & Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR

Job Description & How to Apply Below

Optym Edge, part of Emmes Group, seeks a Customer Success Associate (Ophthalmology) to manage onboarding, account coordination, reporting and customer communications. The role focuses on responsive, organized customer experiences, tracking activity, and identifying growth opportunities.

Remote in the US, with emphasis on lifecycle support and collaboration with global teams. The position requires 1–3 years in customer support or related roles, a Life Sciences or business degree, and strong

This Full Time opportunity is for the Remote Ophthalmology Customer Success Associate role at Emmes Group.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Ophthalmology Customer Success Associate role in the description above.

We appreciate your interest in this position.

Join Emmes Group and contribute to our ongoing work.

Position Requirements

10+ Years work experience
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