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Remote IT Helpdesk: Frontline Support Specialist

Remote / Online - Candidates ideally in
Fort Worth, Tarrant County, Texas, 76101, USA
Listing for: Liberty
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 28000 - 36000 USD Yearly USD 28000.00 36000.00 YEAR

Job Description & How to Apply Below

Liberty University is seeking a Remote Helpdesk Support Specialist I to provide end-user technical assistance via phone and chat. You will document issues, resolve common problems, and escalate more complex tasks to appropriate teams. A home workspace and reliable internet are required, with a schedule including weekends and evenings.

The role emphasizes customer service, clear communication, and adherence to LU policies while supporting students and staff across the university.

Step into the Remote IT Helpdesk:
Frontline Support Specialist role at Liberty in United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in United States.

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