Designer, Store Design

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Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

• We love books and all things beautiful
• We are Canada’s Cultural Department Store
• Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

• We exist to add joy to our customers’ lives each and every time they interact with us and our products
• Our job is to create joyful moments for our customers
• We treat each other the way we’d treat a valued friend
• We inspire each other to do our best work
• We seek to ignite creativity and innovation every day
• We give back to the communities in which we operate

Job Description

MISSION

The Designer, Store Design, is responsible for developing all aspects of design for the Indigo retail environment. The primary focus will be on creating concepts that align with Indigo's brand and business goals to enhance the Customer Experience.

KEY PERFORMANCE METRICS

• Completion of new store projects on time, on budget, and within scope
• Elevation of store design and experience (both for customers and employees)
• Customer satisfaction, as evidenced by stakeholder feedback

KEY ACCOUNTABILITIES

Functional

• Support the development of new store designs and assist with managing concept and millwork development drawings.
• Working closely with cross-functional departments on projects as applicable
• Working closely with architects, consultants (Architects of Record, MEP engineers, Structural engineers, Lighting Designers), fabricators and suppliers
• Contributes to design solutions that achieve merchandising goals outlined in the design brief
• Responsible for the execution of team deliverables
• Produce CAD fixture floor plans for large and small format projects
• Produce CAD & 3D renderings where necessary to illustrate the effectiveness of new designs, plans and fixtures
• Support the design and roll-out of fixtures
• Understand and apply Indigo's Store Design standards to store projects
• Responsible for maintaining and updating the database of the current fixture floor plans, fixture drawings, and photographs of all stores
• Responsible for sourcing samples from suppliers and maintaining the materials library.
• Take on special projects assigned by senior team members
• Embrace and seek out solutions that support the omni-channel, online / in-store integrated customer experience
• Ensure the store experience is best-in-class, acting as an advocate for the customer and employee by placing them at the forefront of all design and decision-making processes

People

• Collaborate with others to drive flexible and iterative solutions, quickly and easily.
• Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself.
• Support others to see the impacts of their efforts and proactively engage other functions to get input.
• Encourage others to freely share their perspectives and be open to feedback.

Cultural

• Model Indigo’s beliefs and convey a positive image in everything you do
• Celebrate the diversity of thought and have an open mindset
• Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
• Embrace, champion, and influence change through your team and/or the organization

SCOPE

Reports to:

Manager, Store Design

Qualifications

Work Experience / Education / Certifications

• Minimum 3-5 years of professional experience in commercial interior design in retail, hospitality, or equivalent
• Degree or Diploma in Interior Design, Architecture, Architectural Technology, Industrial Design or equivalent
• LEED & WELL accreditation, knowledge and project experience are an asset
• Member of ARIDO (Association of Registered Interior…