Lead Product Designer; Design System

Join to apply for the Lead Product Designer (Design System) role at Sky.

Location for this position is flexible; we are accepting candidates who can work hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead Product Designer (Design System) in our digital customer experience team, you'll own the creation of world‑class customer experiences and deliver transformative solutions across  and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland.

• Lead a small team of product designers to deliver world‑class, innovative, and intuitive evidence‑based user experiences across web and native platforms.
• Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals.
• Partner with engineering, product, research and analytics to ensure system usability, performance, and brand consistency across platforms.
• Be responsible for system architecture, tokenisation, documentation quality, and design‑engineering parity, while using AI tools and engaging with Design Ops to improve efficiency.
• Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns and motion principles.
• Shape the end‑to‑end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes.

• Demonstrated experience delivering world‑class, large‑scale digital products and design systems across responsive web and native applications.
• Expert‑level skills with component libraries, token structures and conditional prototyping for scalable systems.
• Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance.
• Proven experience partnering with developers on component implementation, governance pipelines and code alignment.
• Strong storytelling, stakeholder influence and resilience in fast‑paced, evolving environments.

• People – Helping develop high‑performing teams.
• Process – Applying scalable UCD methods that drive measurable outcomes.
• Position – Influencing strategy and embedding design across an organisation.
• Product – Producing provable world‑class app‑first digital experiences (Outcomes & Impact).

• Sky Q, for the TV you love all in one place.
• The magic of Sky Glass at an exclusive rate.
• A generous pension package.
• Private healthcare.
• Discounted mobile and broadband.
• A wide range of Sky VIP rewards and experiences.

The hybrid working expectations for this role are 3 days in the office per week.

At Sky we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds – time working at home, as well as time in the office.

London (Osterley)

Our Osterley Campus is a 10‑minute walk from Syon Lane train station. Spruced with a free shuttle bus that runs to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations, plus bike shelters and showers. On campus you’ll find 13 subsidised restaurants, cafés, a Waitrose, a subsidised gym, a cinema, a car‑wash and a beauty salon.

OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. Plenty of parking and nearby Citi Park. Additional facilities include a subsidised gym, pool table and table‑tennis rooms.

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. Depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.