Online Librarian

Position Overview

The Librarian manages and supports digital library operations in support of the institution's academic mission. Under the direction of the Dean, this position provides research assistance, maintains digital library resources, supports information literacy efforts, and ensures access to learning materials for students, faculty, and staff. The Librarian is responsible for delivering high-quality service and support while fostering student success in a virtual learning environment.

Position Overview

The Librarian manages and supports digital library operations in support of the institution's academic mission. Under the direction of the Dean, this position provides research assistance, maintains digital library resources, supports information literacy efforts, and ensures access to learning materials for students, faculty, and staff. The Librarian is responsible for delivering high-quality service and support while fostering student success in a virtual learning environment.

Pay range: $23.00 - $26.00 an hour

What You'll Do

• Maintains a welcoming and accessible virtual library environment that supports online students, faculty, and staff
• Oversees digital library operations and online service delivery; provides guidance and support regarding library policies, procedures, and available resources
• Assists students, faculty, and other patrons through virtual research support, answering questions, troubleshooting issues, and providing instruction on library resources and services
• Manages and organizes digital library resources to ensure they are easily accessible and available to users
• Processes and maintains digital library materials, databases, and electronic resources to ensure accurate access and discoverability
• Monitors inventory and licensing of digital resources and coordinates with vendors or internal departments as needed
• Maintains library databases and online resource platforms; updates records, compiles usage data, and prepares reports on library services and resource utilization

What You'll Bring

• Monitors and supports library-related technology and online learning resources; coordinates troubleshooting with appropriate support teams as needed
• Coordinates virtual tutoring and academic support resources as needed
• Assists with remote testing support as needed
• Collaborates with faculty and academic departments to support curriculum needs, instructional resources, and student success initiatives
• Participates in virtual campus events, orientations, and student engagement activities as needed
• Reports student concerns or issues to the Dean and Program Director

Knowledge, Skills, & Abilities
Education / Experience

• Master's degree in Library and Information Science (MLIS) or Master of Information Science (MIS) (required; required where bachelor's programs are offered)
• Knowledge of library systems, procedures, and academic library services (preferred)
• Minimum two (2) years of experience and demonstrated skills in virtual library services, online database research, digital resource management, and support of students and faculty in a remote learning environment (preferred)
• Familiarity with Learning Resource Center (LRC) resources, online library resources, and reference interview techniques (preferred)
• Broad knowledge of Microsoft Office applications, including Word, PowerPoint, Outlook, and internet-based technologies (preferred)
• Experience troubleshooting basic computer and technology-related issues (preferred)

Skills

• Apply knowledge and skills to complete tasks with minimal supervision
• Identify straightforward problems and recommend potential solutions
• Communicate clearly and effectively with peers and stakeholders
• Demonstrate active listening and empathy in interactions
• Participate in presentations…