Electrical Field Service Engineer

Job Description Summary

You will provide direction and assistance to the work group to meet assigned objectives. You will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short‑term planning. Most of the job requires travel to customer sites—over 90% travel in home country and to other countries.

• Pre‑commission, commission, and service static frequency converters (SFC) and variable frequency (VFD) low voltage and medium voltage drives/switch gear/transformers and power systems.
• Provide technical assistance and supervision to customers on the installations.
• Conduct on‑site interpretation of data and technical instruction.
• Provide management with complete and prompt information and report regarding safety & project/service status, customer or equipment problems, and failures.
• Provide technical assistance through on‑site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment.
• Assist quality team with root cause analysis and generate reports in case of equipment malfunction or failures to identify/analyze any undesirable trends.
• Complete site documentation such as weekly safety update, installation check lists, pre‑commissioning, and commissioning procedures.
• Hands‑on on‑site parts replacement, testing, and verification of electrical equipment.
• Adhere to company Health and Safety policies and work in a safe and best‑practice manner to ensure the wellbeing of personnel and equipment.
• Able to interface at upper management and peers levels of the organization both internally and externally in a clear and methodical manner.

• Electrical engineering bachelor’s or master’s degree from an accredited university or college.
• Solid understanding of Power Electronics, Electric Circuit, Electric Power Systems, Medium Voltage, Harmonics, with good hands‑on skill.
• Experience with Programmable Logic Controllers. Good literacy in at least one computer programming language.
• Hands‑on experience and knowledge of test instruments (recorders, power analyzers, oscilloscopes, insulation resistance, HI pot, etc.).
• Comfortable to sail on marine vessels if needed and remain offshore for defined number of days.
• Willing to travel including distant in‑country or aboard limited‑duration visits and with short notice in advance.
• Good understanding of Health and Safety and risks/hazards involved.

• Fluent oral and written English communication skills.
• Preferred Chinese speaker.
• Strong interpersonal and leadership skills.
• Team worker with ability to share and coordinate tasks among members of the group.
• High job ethics.
• Proven analytical and quality improvement ability.
• Able to interface at all levels of the organization both internally and externally.

Relocation Assistance Provided:
No

This is a remote position.

Entry level

Full‑time

Information Technology

Electric Power Generation