Engineering Manager - 100% Remote - EMEA
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Hostaway is the market-leading SaaS scale‑up transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we’re taking on the competition and winning. Leveraging our customer‑centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.
Profitable, high‑growth, and the first short‑term rental PMS unicorn 🦄. Join us at our most exciting stage yet! Learn more about our recent valuation and story here.
AboutThe Role
We’re looking for a delivery‑focused Engineering Manager to lead two teams that share a common trait: they work horizontally across the entire Hostaway platform rather than owning a single vertical domain.
The Mobile team (4 engineers) owns our React Native app, bringing the full power of Hostaway to property managers on the go. Your focus will be driving feature parity with our web platform and delivering the performance users expect from a native experience.
The Customer Delight team (1–3 engineers) acts as engineering's "special forces" – solving urgent, high‑visibility issues and delivering cross‑cutting improvements that customers feel every day. From platform‑wide UX polish to automation that reduces support burden, this team makes Hostaway better everywhere.
Both teams require a leader who can context‑switch across domains, coordinate with multiple product areas, and drive impact without owning a single bounded problem space. You’ll guide engineers through ambiguity, ensure quality delivery across diverse initiatives, and build a culture of ownership and customer focus.
What You’ll Do- Lead two product engineering teams with a clear focus on delivery, ownership, and customer impact.
- Drive mobile app priorities around feature parity and performance, ensuring a best‑in‑class experience for property managers.
- Guide the Customer Delight team in identifying and resolving friction points across the platform.
- Ensure both teams deliver high‑quality software on time, with scalable, secure, and maintainable architecture.
- Support engineers through mentorship, coaching, and career development – helping each person grow and succeed.
- Collaborate closely with Product, Design, Support, and other Engineering teams to align on goals and ensure successful execution.
- Foster a team culture of transparency, accountability, and continuous improvement.
- Establish and refine engineering processes that improve delivery speed, system reliability, and team autonomy.
- Partner with the Director of Engineering and other Engineering Leaders to shape org‑wide practices and performance standards.
- 6+ years of experience as a Software Engineering Manager or in a similar position with direct people management responsibilities.
- A strong foundation in software engineering – you don’t need to write production code daily, but you’re comfortable reading and reasoning about complex systems.
- Familiarity with mobile development: you understand the mobile app lifecycle, release processes, app store dynamics, and mobile‑specific concerns like performance, offline behavior, and push notifications.
- Proven experience leading engineering teams in a product‑oriented environment, ideally within SaaS or platform businesses.
- Ability to drive execution: aligning team goals, managing delivery timelines, and removing blockers.
- Track record of mentoring engineers and creating an environment where people can grow and thrive.
- Comfortable working in agile environments with fast‑moving priorities and cross‑functional teams.
- Experience in remote‑first teams and product companies (vs. consultancy/project shops) is preferred.
- The mobile app achieves strong feature parity with web and delivers a fast, reliable experience that property managers love.
- Customer Delight initiatives drive measurable improvements in customer satisfaction (NPS/CSAT) and reduce support burden through automation and better tooling.
- Both teams are high‑performing, engaged, and growing…
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