Human Factors Consultant

Human Factors Consultant (All Levels)

WSP in the UK & Ireland seeks an experienced Human Factors Consultant to support people‑centred design across rail projects including HS2, Network Rail, Crossrail and Transport for London.

• Undertake usability evaluations of equipment, layout and HMIs to demonstrate systems support operators in efficient task performance.
• Conduct Project Ergonomics Surveys: observe railway signalling tasks, level crossing control, measure workload, assess impacts, perform Training Needs Analysis and analyse data for design and client presentation.
• Produce Concept of Operations to support new/modification of station depot design, conduct Access & Maintenance assessments, room layout and work‑station design, including Control room design.
• Work with project teams to assess Accessibility and Design for Inclusion.
• Elicit Ergonomics requirements and work with teams to deliver user needs.

• Degree or equivalent in a relevant discipline or demonstrable equivalent experience.
• Experience applying ergonomics techniques and processes in the rail industry.
• Knowledge of railway infrastructure and operational roles.
• Previous Human Factors experience.
• Member of the Chartered Institute of Ergonomics and Human Factors (preferably working towards Chartership).
• Experience managing or growing a team.

WSP is one of the world’s leading engineering and professional services firms, with 72,800 passionate people worldwide. We are committed to innovation, integrity, and inclusion and have more than 9,000 professionals across the UK and Ireland.

• Hybrid working policy – work from home up to two days a week and collaborate in modern offices across the UK.
• Inclusive culture welcoming diverse backgrounds.
• Health & Wellbeing support including a virtual GP service and workplace adjustments.
• Flexible time arrangements such as “WSP My Hour,” part‑time work, additional leave options, and bank holiday utilisation.
• Development opportunities: training, mentoring, and support for chartership.

We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we interview all disabled applicants who meet the essential criteria. Please let us know if you require adjustments in support of your application.