Quality Assurance Manager

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Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short‑range systems, to extended protection across the entire battle‑space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well‑being matters to us and that’s why we offer you the flexibility to do what’s important to you;

whether that’s part‑time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

• Work for an expanding domain in growth mode
• Experience working on design and development of products which are geographically unique
• Working on projects at the forefront of defence technology

• Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy
• Acting as the customer’s representative inside the project or bid team and looking to maximise customer satisfaction and support any actions
• Managing and analysing reports to continually improve quality within the project, and ensuring the quality performance is managed and reported to meet project time‑scales
• Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement
• Project & Business related tasks
• Generate monthly QA Advices for allocated Project and Bid Reviews in accordance with the Guidance provided and Reference system
• Lead project QA activities to ensure that Quality tasks are carried out in accordance with agreed Work Packages
• Effective generation, assurance and management of non‑conformances, with realistic stage target dates and actions agreed with NCR owners. Timely raising of Alerts when appropriate with escalation, as required, to reduce risks to the business
• Support Customer Surveys and work with functions to establish any necessary improvements plans, resulting from customer feedback

• Have proven experience working as a Quality Engineer or Quality Assurance Manager in a manufacturing or engineering environment
• Have detailed knowledge of current quality and related working practices and standards preferably AS9100
• Be a qualified auditor or have similar experience
• Possess excellent communication and influencing skills to promote quality within the wider operations team
• Have experience of working within a project structure and experience of managing work packages – desirable
• Be a member of, or working towards membership of the Chartered Quality Institute – desirable

We strive to create an environment where you can prioritise your wellbeing and have designed our benefits to give you the flexibility and power to do so. Our core benefits include a pension plan, private medical insurance, life assurance, income protection as well as an employee assistance programme. In addition, our flexible benefits platform gives you the power to customise your benefits to suit your needs.

You can choose to add a number of optional benefits including healthcare cash plan, health assessments, family cover private medical insurance, buying/selling annual leave, gym membership discounts and much more. You can also enjoy exclusive access to our discount site! Alongside a competitive base salary, we offer a variable compensation plan bonus, 27 days annual leave + 1 company day + UK public holidays, a Friday…