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Technical Director- Remote
Job Description & How to Apply Below
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.
At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #Better Global Health to patients everyday!
Apply today and find plenty of reasons to SMILE!
Summary
The Technical Director will be responsible for developing and driving the technical strategy for the Health Data Platform and guiding a highly effective engineering team to deliver scalable, reliable, and high-quality platform capabilities. This role oversees technical execution, engineering excellence, and quality engineering outcomes across platform applications. The Technical Director will work closely with senior leadership and executive stakeholders to align engineering priorities with business objectives.
The ability to think strategically, communicate clearly, and align product vision with business objectives will be key to success.
Responsibilities
Technical Leadership & Strategy
Establish, implement, and drive the strategic technical direction of the Health Data Platform Features team by translating business goals into a coherent technical roadmap focused on scalability, reliability, and engineering excellence.
Partner directly with cross-functional leaders to communicate tradeoffs, set engineering priorities, and report on progress.
Ensure the engineering team is effectively assigned to development work with a focus on quality, efficiency, and operational excellence.
Quality Engineering Leadership
Establish and drive the quality engineering strategy for the Health Data Platform, including automated testing, performance testing, and continuous quality improvement practices.
Implement scalable QA processes, tools, and frameworks to ensure that all releases meet reliability, security, and compliance expectations.
Partner with engineering leads to embed quality gates, testing standards, and defect‑prevention practices throughout the SDLC.
Oversee test planning, automated test coverage goals, defect management processes, and post‑release quality metrics.
Ensure tight alignment between development and quality engineering teams to reduce defects, improve release confidence, and accelerate delivery velocity.
Lead and maintain full accountability for the Quality Management System (QMS), ensuring compliance with internal standards and external regulatory or audit requirements.
Own QMS governance, documentation, processes, and continuous improvement initiatives to ensure high‑quality, audit‑ready engineering practices.
Champion a culture of engineering rigor, code quality, and continuous improvement.
Engineering & Execution Oversight
Manage day‑to‑day engineering priorities and establish best practices that drive consistent delivery, maintain technical quality, and support organizational goals.
Ensure accurate tracking of hours for billing purposes and monitor utilization to meet organizational expectations.
Develop and maintain team KPIs and metrics, providing reporting to management to support decision‑making and accountability.
Build strong partnerships with cross‑functional teams across HDP and the broader organization (HR, finance, sales, marketing, etc.).
Ensure timely completion of performance reviews with clearly defined goals, competencies, and development plans.
Mentor, coach, and support team members to foster high performance and professional growth.
Promote a positive team culture grounded in respect, professionalism, and engineering excellence.
Requirements
5+ years in technical program leadership or engineering management, ideally rooted in a software engineering background.
5+…
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