Application & System Reliability Engineer

Eaton’s ES AMER NAS division is currently seeking an Application & System Reliability Engineer. This is a remote position where candidates must reside within the United States to be considered for this position.

What You’ll Do

Position Overview

The Application & System Reliability Engineer is a consultative technical sales professional responsible for supporting hyperscale design, reliability and quality engineering teams. An application design engineer must possess both strong technical and commercial skills and be experienced in electrical power distribution, power quality, control and rack level power.

This position is responsible for working with hyperscale principal design, product and reliability engineering teams to ensure Eaton product solutions are optimized for reliability for current and future data center distribution systems, medium voltage to rack level power. They will engage closely with sales and hyperscale teams, develop a deep understanding of customer systems and support customer reliability teams in identifying, assessing and resolving potential system issues.

They will work closely with product line and ESA teams to quickly drive 8D and root cause investigations to closure when issues arise. They will participate in participate in Eaton product roadmaps will be a reliability voice of customer within divisions, including DFMEA events.

In This Function You Will

• Support design and reliability engineers at hyperscale accounts, ensuring Eaton products meet and exceed customer reliability requirements
• Act as the primary point of contact for reliability and quality engineering support for the Eaton rep sales teams
• Serve as an application and reliability expert within the hyperscale accounts team, offering comprehensive support to account managers driving customer-focused reliability and quality improvements
• Facilitate technical collaboration between hyperscale and Eaton’s product lines, supporting product innovation and design recommendations through partnership with customer quality and reliability teams, DFMEA
• Engage directly with customer reliability teams to deepen understanding of customer quality and reliability challenges and proactively address potential system issues
• Lead and accelerate 8D problem-solving and root cause investigations with internal and customer stakeholders, partnering with division and ESA engineering and quality teams driving corrective actions to timely closure

Qualifications Required (Basic) Qualifications

• Bachelor’s degree from an accredited institution
• Minimum seven (7) years of electrical sales/marketing and/or application engineering experience
• Possess a valid driver’s license
• No relocation is offered for this position. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications

• Bachelor’s degree in Electrical Engineering from an accredited institution
• MBA
• Product Line, power systems engineering, and/or field engineering experience
• Reliability and/or material science experience
• DFMEA
• Experience working with accelerate failure rate analysis
• Experience working with root cause analysis
• MBAA Professional Engineer (PE) License
• LEED AP certification
• Extensive electrical experience
• Knowledge of Eaton electrical products, services and competitors

Position Criteria

• Possess excellent communication skills
• Must be able to work in the United States without corporate sponsorship now and within the future
• Technical knowledge regarding the application of power distribution products including medium and low voltage switch gear, panel boards and switchboards, protective relaying and busway
• Experience in working with products and applications such as three-phase UPS systems, power distribution units, static transfer…