TechOps Specialist

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We are seeking a proactive and detail-oriented Tech Ops Specialist to join our dynamic team. In this role, you will play a pivotal part in ensuring smooth technical operations, effective communication between teams, and maintaining the security of our internal systems.

• Issue Investigation and Reporting
• Investigate, assess, and report technical issues raised by Customer Support and other departments to the development teams.
• Internal Access and Security Management
• Handle the company’s internal accesses and security, including managing Email 2FA, Tailscale VPN, and password systems.
• Ad-Hoc Support
• Assist with a variety of operational tasks such as QA support for post-release activities, domain whitelisting, and promotion abuse detection.

• Strong analytical skills and attention to detail.
• Experience with technical tools and operational systems; familiarity with platforms like Jira, Confluence, or Intercom is a plus.
• Ability to work collaboratively and bridge gaps between departments.
• Adaptability and a proactive approach to handling diverse tasks.

• A fast-paced, innovative environment where your contributions have a tangible impact.
• Exposure to diverse technical systems and opportunities to develop your expertise.
• A supportive team culture that values your skills and encourages professional growth.

• Fully remote, work from anywhere in the world.
• Flexible schedule.
• 30 days of paid time off.
• Equipment allowance.
• Opportunity to work with cutting-edge technologies and a passionate, fast-growing team.