Finance Functional Analyst

Join Capita Public Service as a Finance Functional Analyst

Capita is seeking an experienced Finance Functional Analyst to support the design and implementation of financial and procurement services for a strategic client programme. This is a unique opportunity to contribute to a multi-phase transformation initiative focused on delivering high-quality, user-centric service design.

Reporting to the Capita Finance Functional Lead, you will assist in the development of Capita’s Finance service design, ensuring alignment with client requirements and Capita’s solution capabilities. You’ll work closely with a team of Functional Analysts & SMEs, contribute to the Capita Service Blueprint and Operating Model, and support the creation of Standard Operating Procedures and test scripts. Your work will help ensure a seamless user experience across Capita and its strategic client.

Ready to help shape the future of Finance service delivery in a major transformation programme? Apply now!

Finance Functional Analyst

• Support the detailed design and implementation of Finance & Procurement service models
• Collaborate with the End-User Forum to iterate and present service designs
• Ensure integration with external service elements and Capita’s technical solutions
• Assist in the development of SOPs and support testing and training preparation
• Contribute to the transition plan and dress rehearsals for Finance & Procurement service cutover
• Support resolution of service design issues and early operational troubleshooting
• Align service design with ERP capabilities and minimise bespoke development
• Participate in workshops and meetings with client and third-party SMEs
• Support quality assurance and compliance with internal and external service standards

• Experience (approximately 3-5 years) working with in shared service design and implementation for Finance & Procurement
• Familiarity with ERP platforms and service transition planning
• Understanding of Government Digital Service (GDS) methodology and service lifecycle

• Experience with Oracle Fusion ERP implementations
• Background in phased service transfers and interim service states
• Awareness of digital accessibility, inclusion, and ethics in public services
• Experience supporting post-transition hypercare and operational readiness

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.

• Home-based position
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto‑enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Customer first, always. Fearless innovation. Achieve together. Everyone is valued.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

At Capita, we’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application…