Credit Risk Oversight Manager or Remote

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

At Monzo we believe there’s a better way to do banking - we’re here to make money work for everyone and we're doing things differently. We care deeply about our customers, and we’re focused on solving problems, rather than selling financial products.

We encourage an open, collaborative, inclusive working environment where we strive to constantly innovate and execute on ideas. We’re looking to revolutionise the way people manage their finances by putting them in control and promoting financial wellbeing. Our Borrowing business is growing rapidly (both through our existing products, and with new products planned). We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal.

As our lending portfolio grows and evolves, our second line of defence Credit Risk Team is growing with it - and we’re looking for a Credit Risk Oversight Manager to join us! Our team provides support to our colleagues in Borrowing to help Monzo grow our lending book safely. We’re looking for someone (maybe you?) who has proven experience in retail credit risk and likes getting into the details, analysing data and providing constructive challenge.

This role is pivotal for the team as the successful candidate will help ensure the credit products and strategies we use are not only good for Monzo but what's best for our customers. The role-holder will provide independent assurance and oversight of credit risk across the lifecycle, including underwriting and portfolio management decisioning, affordability and collections and recoveries for our consumer and small business credit products.

• Providing ongoing oversight of credit risk - this includes analysing and understanding the performance of our existing lending products, developing and enhancing monitoring metrics and providing input to relevant committees
• Partnering with our first line of defence teams to support credit strategy changes, including new product launches and pilots, ensuring that we deliver magical lending products for our customers while meeting our risk appetite
• Delivering deep insight, feedback and independent challenge on our credit strategies, as we optimise our decisioning for customers through the lifecycle - including writing clear and insightful opinions to support management decision making
• Leading second line assurance work and thematic reviews
• Collaborating with our model validation and model development teams to ensure understanding of the models that underpin our credit strategies
• Providing credit expertise and input into relevant strategic projects and critical Monzo-wide processes, such as stress-testing and forecasting
• Supporting us in maintaining our Credit Risk Framework and making sure it is well embedded within the business
• Making risk meaningful and interesting to everyone at Monzo, and sharing best practice whilst adapting the language you use to speak about risk so that it is easy for everyone to understand
• Taking a sensitive, balanced approach to risk management, and making sure managing risks becomes part of each first-line person’s day to day work

Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles.

We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable.

We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most.

Work the way that works for…