Senior Software Support Specialist; Accounting Hybrid Remote Position

Position: Senior Software Support Specialist (Accounting - 7020)Hybrid Remote Position

Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives.

Join us and make a difference today.

What we offer

• medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match.
• generous vacation accrual, holiday schedule, and work schedule flexibility.
• 15 days of vacation per year (which increases based on years of service)
• 10 paid sick days per year
• 12 paid holidays
• Flexible Start Times (REM Onsite Positions)
• Competitive Salaries
• 403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay
• Employee Wellness Program
• Comprehensive Medical Insurance Plans
• Affordable Dental & Vision Insurance
• Flexible Spending Account
• EAP – Mental Health, Financial and Legal Services
• $1,500 Employee Referral Program
• EAH University, an in‑house training program

Salary range: $70,000 - $104,000 per year; hiring range for new employees is generally $70,000 - $87,000 per year, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role.

This position is for a full-time Sr. Software Support Specialist to work at EAH Corporate in San Rafael, CA. Bachelor's Degree, in a computer-related field or Real Estate and/or Accounting/Business and some formal training/certification in computer related field. Two years’ experience in multi-regional property management or housing regulatory agency. Five years’ experience in accounts payables/receivables and/or bookkeeping at a property management company.

COS (Certified Occupancy Specialist) and/or TCS (Tax Credit Specialist) certifications preferred. Experience in remote telephone support and problem resolution preferred. Prior Yardi Voyager experience, a strong plus.

Company Overview

Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai’i, and plays a leadership role in local, regional, and national housing advocacy efforts. EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities.

We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our (Use the "Apply for this Job" box below). to learn more about us, our culture, and how we strive to maintain excellence in everything we do.

Position Overview

Monitors Yardi records for regulatory and company policy compliance and provides Yardi support for EAH Real Estate Management, Compliance and Accounting Departments. Oversees Software Support team responding to help desk tickets for Yardi software issues and ensures that responsiveness meets EAH’s needs and standards. Utilizes knowledge of local, state and federal laws and regulations relevant to affordable multi‑family housing development, Housing Tax Credits and HUD programs to evaluate projects and provide assistance.

Uses knowledge of Yardi to ensure property managers are utilizing the system correctly and that their training needs and accounting requirements are met. Keeps abreast of changes to housing regulations and software updates. Requires occasional on‑site visits.…