Billing Analyst

Position: Premium & Billing Analyst
Location: Spokane Valley

Premium & Billing Analyst

100% Remote | Contract-to-Hire | $32-$34/hr

Are you a detail-oriented billing professional who enjoys solving complex account issues, working with data, and providing exceptional customer service? Join a leading insurance organization where you'll play a critical role in managing premium billing operations, supporting policyholders, and ensuring financial accuracy across multiple systems.

This is an outstanding opportunity to join a collaborative team with a structured 4-month training program, strong growth potential, and the possibility of converting to a permanent position.

What You’ll Do

As a Premium & Billing Analyst, you'll manage premium billing activities and serve as a key resource for internal teams, brokers, and policyholders.

Key Responsibilities

• Process and allocate premium payments, including ACH, checks, and wire transfers

• Reconcile premium balances and investigate payment discrepancies

• Monitor and maintain Due & Uncollected (D&U) and suspense accounts

• Process lapses, terminations, reinstatements, and late payments

• Conduct premium audits during implementation, renewals, and ongoing account maintenance

• Set up and maintain group billing arrangements and statements

• Research and resolve billing inquiries from policyholders, brokers, TPAs, and internal stakeholders

• Analyze billing trends and identify opportunities for process improvements

• Partner closely with Account Management, Customer Service, Finance, and Policy Administration teams

• Train team members and serve as a subject matter expert on billing processes and systems

What We’re Looking For

Required Qualifications

• 3-5 years of billing, premium accounting, accounts receivable, or billing analyst experience

• Insurance industry experience strongly preferred

• Experience with ACH processing and payment reconciliation

• Strong Excel skills, including VLOOKUPs and Pivot Tables

• Excellent written communication skills, as approximately 95% of customer interactions occur via email

• Strong analytical, research, and problem-solving abilities

• Ability to manage multiple priorities while maintaining exceptional accuracy

Preferred Qualifications

• Experience working with brokers, policyholders, or insurance billing operations

• Power BI experience

• Experience with any of the following systems:

• Fineos

• Velocity

• Vue

• AWD Chorus

• Insurance policy administration or billing platforms

Training & Development

You'll participate in a comprehensive 4-month onboarding and training program, including:

Phase 1

• Payment processing

• ACH and check runs

• Policy batch processing

• Premium application and data entry

Phase 2

• Premium audits and reconciliations

• Broker and customer interactions

• Advanced system navigation

• Analytical research and problem-solving

This role offers extensive support and training before you're expected to independently manage a portfolio of accounts.

Work Environment

• 100% Remote

• Contract-to-Hire opportunity

• Must have a dedicated home office workspace

• Schedule based on team assignment:

• EST/CST business hours

• PST candidates must be comfortable working early schedules (as early as 5:00 AM PT)

Why You’ll Love This Opportunity

Fully remote position

Competitive pay: $32-$34/hour

Structured training and mentorship program

Exposure to multiple insurance and billing systems

Opportunity to become a permanent employee

Collaborative team environment with growth potential

Job Type & Location

This is a Contract to Hire position based out of Bellevue, WA.

Pay and Benefits

The pay range for this position is $32.00 - $34.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Bellevue, WA.

Final date to receive…