Tenancy Enforcement Officer

£37,204 - £42,285 (Grade F, dependant on qualifications and experience)

Location:

Civic Centre, Castle Hill Avenue, Folkestone, Kent CT20 2QY

Contract:

Permanent

Working Pattern:

Flexible Hours/Full Time

Hours:

37 hours per week.

DBS Check:

Yes

Closing Date:

05/01/2026 at 09:00

Reference:

H&O/25/327304

Ranked in the Sunday Times as one of the best places to live in the UK, and in Lonely Planet as one of the best places to visit in the world, Folkestone & Hythe is a dynamic and innovative place to live, work and visit.

Based in our offices in the heart of Folkestone, you’ll have easy access to transport links including HS1, Folkestone’s regenerated town centre, the seafront and old town creative quarter, and our extraordinary and vibrant landscapes and communities.

Recognised by Best Companies as an outstanding organisation to work for, we have a real focus on supporting career development, wellbeing and family friendly initiatives, and a hybrid agile working culture that enables flexible and remote/home working.

You can also expect an excellent benefits package that includes corporate membership, discount and salary sacrifice schemes, reimbursement of professional membership fees, up to 31 days holiday and Christmas closure, access to the Local Government Pension Scheme, and much, much more.

The role

The Private Sector Housing Team plays a vital role in improving the conditions and management of privately rented homes within our district. With the coming into force of the Renters Rights act, the team has to perform new duties including dealing with harassment and illegal eviction and new tenancy rules enforcement. Responding to complaints from tenants and/or referrals from other housing professionals you will undertake inspections and investigations across the local area, advise landlords and tenants of their rights, obligations and duties, and take enforcement and prosecution action where appropriate.

Your duties may also include general private sector housing enforcement using the Housing Health and Safety Rating System (HHSRS), processing HMO licensing applications, and dealing with Empty Homes as and when required.

About You

You will need to be qualified and experienced in dealing with environmental health or housing matters and have a sound working knowledge of the relevant Housing legislation regarding harassment, illegal eviction and landlord/tenant disputes.

You will need experience of directly intervening and successfully supporting tenants suffering from harassment & illegal eviction and detailed knowledge and application of landlord & tenant law. Relevant experience and qualifications in investigatory practice, preparing prosecution files and attending court/tribunals would be an advantage.

You will be customer focused, with good communication and interpersonal skills, and have the ability to work on your own initiative as well as part of a team. But above all else, if you’re as passionate about making a real difference to those that live in our communities as we are, then we want to hear from you.

For an informal discussion about this role please contact Kerry Petts on or email Kerry.

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The closing date for receipt of all completed applications is 09.00 on Monday 5th January 2026.

Interviews will take place on 20th and 22nd January 2026.

Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.