Medical Billing Administrator; Healthcare - Half EST ; Remote

Overview

Medical Billing Administrator (USA Healthcare) – Half day EST Hours (Remote). ISTA Personnel Solutions is a dynamic BPO company that supports U.S.

-based clients remotely from South Africa. The role combines Medical Billing Administrator and Customer Service functions to support a growing operation, with potential to become full time as the company expands.

• Handle customer service and patient intake calls with professionalism and empathy.
• Schedule equipment deliveries and coordinate with logistics as needed.
• Communicate with insurance companies regarding authorizations, billing, and claims.
• Manage Accounts Payable (AP) and Accounts Receivable (AR) tasks, including sending claims to collections when necessary.
• Use Excel to export, review, and track billing data.
• Support general back-office administrative functions as assigned.

• Experience in Durable Medical Equipment (DME) or a related healthcare billing setting.
• Hands-on Medicaid billing experience.
• Strong understanding of U.S. healthcare systems and billing processes.

• Excellent verbal and written communication skills.
• Highly organized, detail-oriented, and able to multitask effectively.
• Dependable, proactive, and solution-focused.

• Proficient in basic computer navigation, MS Office, and Outlook.
• Working knowledge of Excel (exporting and organizing data).

Working hours:

EST hours Mon - Fri from 9:30am to 1:30pm EST (16:30 to 20:30 South African time). This role is fully remote and may require working on South African and US public holidays with compensation in accordance with local regulations. A fixed fibre internet connection (minimum 25 Mbps) and power backup are required.

Note:

This description reflects the current role scope and responsibilities; as the company grows, the position may evolve (including potential full-time status).