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Patient Access Navigator, Patient Services; British Columbia

Remote / Online - Candidates ideally in
BC, Canada
Listing for: Amgen Inc. (IR)
Full Time, Remote/Work from Home position
Listed on 2025-12-14
Job specializations:
  • Healthcare
    Healthcare Administration, Health Communications, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 85035 - 103438 CAD Yearly CAD 85035.00 103438.00 YEAR
Job Description & How to Apply Below
Patient Access Navigator, Patient Services (British Columbia) page is loaded## Patient Access Navigator, Patient Services (British Columbia) remote type:
Remote locations:
Canada - British Columbia time type:
Full time posted on:
Posted Todayjob requisition :
R-232733##
** Career Category
** Marketing## ##
** Job Description**## Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.## Patient Access Navigator, Patient Services
*
* Reports to:

** Patient Access & Reimbursement Senior Manager
*
* Location:

** British Columbia Remote Based##
** What you will do
** Let’s do this. Let’s change the world. Amgen is a values-based organization, deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious illnesses. Amgen’s mission is To Serve Patients, and our Patient Support Programs (PSPs) are the cornerstone of how this pledge and commitment is put into action to support patients throughout their treatment journey.

Amgen has an exciting opportunity for an experienced, energetic & patient-focused Patient Access Navigator to join our Patient Services Team and deliver customer facing services to support patient access.

As part of Amgen Entrust Patient Support Services, Patient Access Navigators would be responsible for supporting patients, and their health care providers, to access Amgen therapies and associated support services.##

Key Responsibilities:

* Responsible for enrolling and onboarding patients into an Amgen Patient Services Program
* Liaise with patient’s relevant health care providers to support patient’s access to therapy and support services
* Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff, including physicians, nurses and/or office managers
* Able to work collaboratively and harmoniously with:
Amgen Patient Services Team members and cross-functional partners who have roles supporting the patient journey, Third Party PSP team members at Patient Program HUB and other decentralized PSP partners
* Establish milestones and checkpoints to ensure successful work/project completion; follows up on work efforts and takes corrective steps when needed to ensure work remains on track
* Responsible for supporting patients to navigate reimbursement access for their prescribed Amgen therapy, including, reimbursement investigation, facilitating insurance coverage documentation, coordination of benefits, & financial assistance
* Coordinate Free of Charge Goods (FOCG) for patients who are eligible
* Coordinating bridging to reimbursement for patients who meet eligibility requirements
* Facilitate patients access to reminder services
* Coordination with other approved Amgen 3rd Party Patient Service Providers to support:
Scheduling lab testing at the request of a prescribing HCP, coordinating and/or scheduling injection training resources, and coordinating infusion services
* Adhere to Amgen pharmacovigilance policy for reporting AEs and PCs##
** What we expect of you
** We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an individual with these qualifications:
*
* Basic Qualifications:

*** Bachelors Degree with 2 years of related experience## Or
* College diploma and 4 years of…
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