Floating Support Worker

Floating Support Worker - Make a Meaningful Impact Every Day! Location:
Swansea Hours: 37 hours (Mon-Fri)Permanent Salary: £24,242.40 A leading mental health and housing support organisation is seeking a committed and compassionate Permanent Floating Support Worker to join their community-based support team. This is an excellent opportunity for someone who is passionate about person-centred work, prevention, and empowering individuals to build safe, sustainable, and fulfilling lives. About the RoleAs a Floating Support Worker, you will provide flexible, outreach-based support to individuals who are experiencing challenges related to mental health, housing insecurity, tenancy management, or social isolation.

You will work with a diverse caseload across the community, delivering tailored support that promotes independence, wellbeing, and long-term stability.

Your role will involve visiting clients in their homes, meeting them in the community, or supporting them during key transitions in their lives. You will play a vital part in helping people maintain their accommodation, access the right services, and build the confidence and skills needed to thrive. Key Responsibilities

• Provide holistic, person-centred support, helping individuals to improve their mental health, emotional wellbeing, and confidence.
• Support clients to secure, manage, and sustain their tenancies, including budgeting, understanding tenancy agreements, and working to prevent eviction.
• Carry out comprehensive needs and risk assessments, regularly reviewing and updating support plans to reflect clients' goals.
• Advocate on behalf of clients to ensure they can access the right services, such as housing, benefits, healthcare, substance use support, and community resources.
• Work proactively with partner agencies, including local authorities, health services, landlords, and community organisations.
• Respond appropriately to safeguarding concerns, ensuring the safety and wellbeing of clients at all times.
• Work flexibly across the community, managing your own diary and ensuring clients receive timely and responsive support.
• Contribute to a positive team culture, sharing best practice and supporting colleagues as needed.

About you

• Two years' experience in a support role - mental health, homelessness, housing, advocacy.
• Ability to build empowering and trusting relationships with individuals who may be vulnerable or facing complex challenges.
• Strong organisational skills and confidence in managing a varied caseload independently.
• Knowledge of housing-related support, mental health needs, trauma-informed practice, or community services.
• A compassionate, proactive approach and a commitment to promoting independence and dignity.
• A driving licence and access to a car is essential.

What's on Offer

• A permanent position with a supportive, value-driven organisation where people feel heard.
• Ongoing training, professional development, and reflective practice.
• A chance to work in a role where no two days are the same and where every interaction has the potential to make a real difference.
• Offering a hybrid model of working, with one day home based and a flexible supportive environment.
• Trauma informed training and wider opportunities for professional development.

If you are passionate about helping people rebuild their lives and want a role where you can create meaningful, lasting change, we'd love to hear from you. Apply today and become part of a team that places empathy, empowerment, and wellbeing at the heart of everything they do. Simply send an up-to-date CV to or contact Emily Savage on for more details.