Support Coordinator

Position: Support Coordinator (Contract)
Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the North Lincolnshire area.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11333 Stroke Support Coordinator

Location:

Home-based, North Lincolnshire. However, frequent travel will be required as part of this role (this will include the need for regular home visits and may include team meetings or other work-related meetings)

Hours:

Part-time, 21 hours per week

Salary:
Circa £16,400 per annum (FTE circa £27,435 per annum)

Contract:

This is a fixed term contract until 30 September 2026, covering an internal secondment.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 25 January 2026

Interview Date:
Week commencing 9 and 12 February 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:

Making introductory calls to stroke survivors and carers, identifying their needs and their desired support pathway through the service.
Delivering an effective service in line with case management principles ensuring that confidential and accurate records are kept on the CRM database.
Organise and deliver community engagement activities such as awareness events and service presentations to promote the service and raise awareness of stroke and its risk factors
Provide personalised information, advice and support using a person-centred approach through a variety of contact methods including home visits.
Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway.

About You

The post holder will have experience/background in:

Providing person centred support.
Working to improve outcomes for individuals/communities
Using technology and IT systems to support your work and keep timely, accurate records.
Working collaboratively with other professionals in a variety of settings.
Delivering presentations and organising local events

This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as…