Coordinator Hearing Aid Support Service

RNID Near You Coordinator – Hearing Aid Support Service

• Location:
  
  Belfast Health & Social Care Trust (BHSCT) / Remote working.
• Salary: £25,708.00
• Hours:
  
  35 per week
• Contract type:
  Permanent
• Final date to receive applications:
  25/01/2026
• Interview Dates:
  Week beginning 02/02/2026

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world‑class research to restore hearing and silence tinnitus. We’re focused on making the greatest impact possible across the whole of the UK.

We also know the value of a friendly face in local communities to support people where they need it most.

We are a fully remote working organisation. We come together twice a year for our Staff Summits, inspirational events for sharing skills and ideas. We support responsibilities and interests outside work, which is why we offer a sector‑leading flexible working policy to all our staff from day one.

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be connected, insightful, curious and passionate in everything we do.

An understanding of the issues affecting deaf people and those with hearing loss or tinnitus and an open and inclusive attitude that supports the development and knowledge of deaf culture. Experience of recruiting, training, and managing volunteers. Have project or service delivery experience gained in a relevant setting. The ability to develop working relationships and communicate effectively with colleagues, service users, volunteers, and external stakeholders.

Excellent IT skills, including working knowledge of Microsoft Office software.

No essential qualifications, but a good standard of written English and attention to detail is a requirement.

• 28 days annual leave plus all bank holidays
• Plus 2 wellbeing days for extra flexibility
• Sickness benefit entitlement from day 1
• Fully remote working with no core hours
• £26 remote working allowance every month
• In person whole staff conferences throughout the year
• Pension scheme with 4% employer contribution
• Employee assistance programme that provides counselling sessions
• Additional benefits for maternity, paternity and adoption
• Hospital Saturday Fund health benefit
• Access to an event ticketing platform

We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.

Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of.. RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID.

We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.