Remote Patient Service Representative Job Bloomington Illinois USA,Healthcare

Job Description & How to Apply Below

LaSalle Network is partnering with a large revenue cycle management company that is hiring a Remote Patient Service Representative! In this role, you will be responsible for managing approximately 50 inbound calls daily, assisting patients with billing inquiries and payment collections.

Remote Patient Service Representative Responsibilities:

Handle a high volume of inbound calls related to patient billing and payments

Assist patients in understanding their statements and resolving payment inquiries

Process payments securely and accurately

Provide exceptional customer service and demonstrate empathy with each interaction

Navigate Epic and other systems to retrieve and update patient information

Call center experience or patient access experience required

Strong communication and problem-solving skills

Ability to handle sensitive patient information with professionalism

Epic experience is a plus

Reliable internet connection for remote work

This is a fully remote position with a leading organization in the healthcare industry. If you have a passion for helping patients and the experience to excel in this role, apply today!

Thank you,

Cassie Schacht
Project Manager - Healthcare Revenue Cycle
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

Remote Patient Service Representative

Job Description & How to Apply Below

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