Remote Bilingual Vietnamese CX Specialist Healthcare

Alignment Health is seeking a Customer Experience Specialist to deliver compassionate, seamless service to members, primarily seniors and individuals with disabilities. This remote position requires work within the contiguous United States and emphasizes empathy, problem solving, and strong communication across multiple systems.

You will respond to inquiries about benefits, eligibility, services, and policies, while documenting interactions in real time and aiming for first-call resolution.

Our organisation is growing, and we are hiring a Remote Bilingual Vietnamese CX Specialist for Healthcare in California City, CA, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Bilingual Vietnamese CX Specialist for Healthcare role at Alignment Health, based in California City, CA, United States.

We are looking to fill the Remote Bilingual Vietnamese CX Specialist for Healthcare position at Alignment Health in California City, CA, United States.