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Remote Advocacy Care Navigator

Remote / Online - Candidates ideally in
Vaughan, Ontario, L6A 0K9, Canada
Listing for: Sailor Health
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Healthcare
    Patient/Health Advocate, Community Health
  • Social Work
    Patient/Health Advocate, Community Health
Salary/Wage Range or Industry Benchmark: 40000 - 60000 CAD Yearly CAD 40000.00 60000.00 YEAR

Job Description & How to Apply Below

Remote in Canada, support existing Sailor Health patients through advocacy intake using empathy, care coordination, and clear communication.

As a full-time Advocacy Care Navigator, you will guide patients already working with therapists toward additional advocacy resources. The role combines patient support, emotional guidance, and detailed follow-through. You will help established patients feel supported beyond therapy sessions.

Key Responsibilities:
  • Conduct introductory calls with existing advocacy-service patients
  • Guide patients through warm, clear advocacy onboarding
  • Coordinate transitions and follow-through with advocacy teams
  • Manage follow-ups, missed calls, and patient reassignments
  • Maintain accurate records in Google Workspace, Healthie, and Hub Spot
Requirements:
  • Empathetic communication during vulnerable conversations
  • Clear listening skills that help patients feel at ease
  • Strong organization across multiple patient stages
  • Comfort learning Google Workspace, EHRs, and CRMs
  • Healthcare, customer service, or administrative experience welcomed

Use empathy, organization, and technology skills to guide Sailor Health patients through coordinated advocacy support remotely.

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