Credentialing Coordinator Remote

Position: Credentialing Coordinator (FT, Days - Remote)

We're not just behavioral health people—we're crisis people.

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered invaluable treatment to hundreds of thousands of individuals facing crises.

Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

What You’ll Do:

Under the direction of the Director, RCM Implementation, the Credentialing Coordinator manages the end-to-end credentialing, re-credentialing, and payer enrollment process for behavioral health providers, behavioral health support (BHS) staff, and facilities across Connections Health Solutions (CHS). This role serves as the subject matter expert for credentialing requirements across licensed clinical providers and non-licensed behavioral health support staff, ensuring accurate, timely, and compliant credentialing files that support billing, payer enrollment, and delegation of authority obligations.

• Provider Onboarding & Data Entry
• Provider Communication
• Verbal Provider Support
• Provider Licensing Research
• Primary Source Verification (PSV)
• Malpractice & Insurance Coordination
• Payer Enrollment & Maintenance
• CAQH & Attestation Management
• Multi-State & Telehealth Licensing
• State-Specific Registration Processes
• BHS Staff Credentialing
• Facility Credentialing
• Offboarding
• Ongoing Maintenance & Recredentialing
• Delegation of Authority
• Cross-Functional Collaboration
• Committee Participation & Reporting
• Process Documentation
• Performs other duties and responsibilities as assigned to support organizational and departmental objectives.

This is a fully remote position in these states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, KY, LA, MD, ME, MI, MN, MT, NC, NJ, NY, OH, OR, PA, SC, TN, TX, VA, WA, WIWhat You’ll Bring:

It would be great if you had:

• Bachelor's degree in health care administration or a related field
• 3+ years of credentialing or payer enrollment experience within a behavioral health environment
• Familiarity with CAQH attestation processes and delegated credentialing requirements
• Experience supporting multi-market or multi-state credentialing and enrollment operations

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO…