Remote Planning Specialist

The Remote Travel Planning Specialist helps independent travelers explore vacation options and create plans that match their interests, experience level, comfort preferences, and budget.

Some clients may be experienced international travelers. Others may be taking their first vacation and want a destination that feels manageable. A client may prefer an adults-only resort, a hosted tour, a cruise, or a city with convenient transportation and structured activities.

Your responsibility is to listen carefully and identify the type of experience that will allow the client to enjoy the vacation with confidence.

• Discuss the client's experience, interests, budget, and comfort preferences.
• Research solo-friendly cruises, resorts, tours, hotels, and destinations.
• Compare single-occupancy pricing, room options, and applicable supplements.
• Evaluate transportation between airports, hotels, ports, and activities.
• Research organized tours and social activities available to individual travelers.
• Prepare realistic itineraries with clear arrival and departure plans.
• Provide official destination and entry-requirement resources.
• Explain general reservation policies, inclusions, and restrictions.
• Assist with reservation procedures and confirmation reviews.
• Track payment deadlines and documentation requirements.
• Maintain professional and confidential client records.
• Communicate applicable schedule or reservation changes.
• Provide preparation reminders and follow up after travel.
• Complete required training and continued destination education.

• Applicants must be at least 18 years old.
• Applicants must reside in the United States or Mexico.
• Reliable internet access and a computer or compatible device are required.
• Strong listening, research, and communication skills are required.
• Applicants must be respectful of different comfort levels and preferences.
• Excellent organization and attention to detail are required.
• Applicants must be able to evaluate information without making unsupported guarantees.
• Applicants must work independently and manage deadlines.
• Applicants must complete required training.
• Customer service, hospitality, research, or planning experience is helpful but not required.