Regional HR Case Manager

We are seeking a pro-active and organised HR professional to join our team as an HR Case Manager for our branches in Newcastle, Edinburgh, Glasgow, and Elgin. Pay: £35,000 - £42,000 per annum, depending on experience, plus car allowance

Hours:

40 hours per week

Location:

Hybrid remote field and home working Interview process:
Interviews will take place early February. This will include a panel interview and a competency-based case study assessment. Were looking for someone who thrives on challenges, brings resilience to tough situations, and has the confidence to coach, guide and influence managers through change. If youre motivated by the chance to leave a mark and improve the way an organisation works with its people, this is the role for you.

Who are we? Loomis UK has a strong national presence and is part of the Loomis Group a worldwide leader in the security sector. We provide secure, end-to-end solutions for the distribution, handling, and storage of cash and valuables for banks, retailers, and other businesses. From intelligent safes and cash-in-transit services to cash processing and ATM replenishment, we play a vital role in supporting the everyday flow of money in society.

The role As a Regional HR Case Manager, you will be the trusted advisor for all employee relations matters across your operational region, working closely with managers and colleagues to resolve a wide range of employee relations matters. You will manage a diverse caseload that includes disciplinary, grievance, absence, and performance management cases, ensuring they are handled fairly, consistently, and in line with both employment law and company policy.

Your responsibilities will include supporting investigations, advising Hearing Chairs, and ensuring cases are appropriately escalated. You will also manage Occupational Health referrals and oversee accurate HR system records. In addition, you will contribute to reviewing and improving HR policies and processes, ensuring they remain robust, compliant, and fit for purpose. You will help to build the confidence and capability of managers to handle challenging people issues, while also ensuring risks are managed and outcomes are balanced.

Youll identify training needs and provide practical, hands-on guidance to resolve disputes and mitigate risks. From time to time, you will also be involved in wider HR projects, including TUPE, reorganisations, and change initiatives, supporting both operational teams and HR colleagues across the business. About you This role calls for a confident and knowledgeable HR professional with proven experience in managing employee relations cases, including grievance, disciplinary, absence, and performance management.

You will have a strong grasp of employment law and the ability to interpret legislation into practical advice that balances compliance with commercial outcomes. To succeed in this role, you will need excellent communication skills, the ability to quickly build trust, and the confidence to influence and challenge managers when needed. You should also bring a proactive and solutions-focused approach, with the ability to manage a varied caseload while maintaining high standards of accuracy and consistency.

You will be comfortable working both independently and as part of a wider HR team, contributing to shared goals and supporting colleagues across different regions when required. A willingness to travel within your assigned region is essential. This is a role that will stretch you, offering variety, challenge, and the opportunity to make a tangible difference in how we support, engage, and develop our people.

The values of our organisation - People, Service, Integrity are fundamental to shaping our culture and the way we manage our business. We also have some specific security criteria that you will need to meet:
You must be able to pass criminal record, personal credit and s You must have verifiable 5-year employment/unemployment/educational history In return we offer the following: 33 days holiday per year (including bank holidays) Life Assurance Employee Assistance Programme (EAP) A safe and supportive culture MyRewards over 3000 discounts for everyday life Pension scheme Cycle to Work scheme Progression opportunities Salary Sacrifice Car Scheme If you are an HR professional with strong employee relations expertise, a collaborative mindset, and the drive to deliver positive outcomes for both colleagues and the business, then apply today with your CV including a full job history.

We look forward to receiving your application.