UKVI Compliance Assistant

Job Purpose

To provide a professional, client focused service on matters relating to UK Visas and Immigration (UKVI) duties. Responsible for planning, coordination, liaison, and administrative implementation of all UKVI related activities and initiatives.

• As first point of contact provide advice and guidance on the content and application of UKVI policy, legislation, and procedures. To liaise and collaborate with members of staff at all levels (face to face, by telephone or in writing) and provide detailed and accessible advice on matters relating to the University’s UKVI process and compliance requirements to resolve any issues of concern and generally provide appropriate guidance and support to all parties ensuring a consistently high level of service.
  
  Ensure that any UKVI enquiries are responded to appropriately and in a timely manner.
• Maintain a thorough knowledge and understanding of policies, issues and legislation relating to staff immigration categories to be able to provide information as appropriate.
• Ensure timely processing of all relevant UKVI related employee lifecycle requirements, ensuring process is managed and the Core / HR Payroll System updated and accurately reflects visa expiry / renewal dates. Ensure that where necessary, the Home Office is notified of any contractual changes in a timely manner.
• Liaise with the relevant P&OD Teams as necessary to ensure visa processing by UKVI Hub in advance of expiry and to support resolution of any immigration issues arising in liaison with relevant managers and employees.
• Identify matters requiring senior input. Provide background info, briefing, recommend action, draft responses for approval to enable timely processing.
• Responsibility as Level 1 user of the Home Office’s Sponsor Management System (SMS).
• Maintain accurate electronic files conforming to Data Protection / GDPR and Home Office requirements/guidelines. Ensure information retrievable and properly maintained.
• Statistical work e.g. HR system reports for various stakeholders including responsibility for producing reports and actioning as appropriate.
• Develop excellent working knowledge of Core / HR Payroll System in support of visa compliance.
• Day-to-day ensure high standard of general administrative assistance for UKVI Hub.
• Assist Head of Strategic Global Mobility & Academic Resourcing and UKVI Compliance Manager in establishing and monitoring appropriate policies and procedures relating to immigration and visas.
• Maintain effective network with P&OD teams across University to support delivery of P&OD function and share best practice.
• Any other duties that fall within area of the post as allocated by line manager following consultation with post holder.

• A1 Either:
  Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role. Or Scottish Credit and Qualification Framework level 7 (Advanced Higher / Scottish Vocational Qualification level 3, Higher National Certificate) or equivalent, and experience of personal development in a similar role.
• A2 Up to date working knowledge of UKVI legislation and best practice.

• B1 Knowledge of University policies and procedures, legislation, best practice, custom and practice, terms and conditions of employment and service standards.
• B2 Certificate in HR Practice and / or working towards achievement of CIPD membership through ongoing professional development or completion of relevant HR degree qualification.

• C1 Excellent verbal communication and interpersonal skills - demonstrable tact, diplomacy, discretion, assertiveness and ability to handle difficult or sensitive situations or people.
• C2 Good standard of written English, with ability to draft correspondence, notes of meetings and reports and engage professionally with client group in this regard in a manner which enhances team reputation.
• C3 Flexible, solution-driven, customer orientated approach to service delivery.
• C4 Excellent attention to detail.
• C5 Good time-management and organisation skills…