People Operations Specialist

Monthly Pay: $4,220 - $5,731 USD per month

This role builds practical skills in employee onboarding, HR service support, and training coordination while helping employees navigate everyday workplace processes. As a People Operations Specialist, you focus on onboarding readiness, employee questions, and timely follow-through so new starters receive clear guidance. You sit within the people operations team, work under a people operations team lead, and collaborate with employees, hiring managers, recruiters, and training contacts.

This fully remote position lets you work from home in Florida, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

• Review incoming employee emails and onboarding requests, identify the help needed, and prioritize work using established team guidance and start dates.
• Confirm onboarding milestones with recruiters and hiring managers, checking that orientation arrangements, introductory meetings, and training assignments have clear owners.
• Maintain onboarding checklists in a HR system such as ADP, noting task status, outstanding actions, and the next follow-up date.
• Send new starters approved welcome information, explain onboarding steps, and direct questions to the appropriate people operations or training contact.
• Organize orientation calendars with hiring managers and presenters, confirm attendance, and communicate changes promptly to everyone affected by revised arrangements.
• Assign approved introductory courses through a learning management system such as Docebo and check completion before sending appropriate reminders.
• Answer routine employee questions about internal resources and onboarding processes, using approved guidance rather than making decisions outside your scope.
• Follow up on missing task updates and unresolved questions; escalated conflicting instructions or delayed onboarding milestones to the people operations team lead.
• Summarize recurring onboarding obstacles and employee questions for team review, suggesting practical checklist updates that make instructions easier to follow.
• Assess work against accuracy, turnaround expectations, complete notes, and consistent follow-up, confirming resolution before marking onboarding requests complete.

• High school diploma or equivalent.
• About 1-2 years of people operations, HR administration, or employee onboarding experience preferred, particularly in a desk-based support setting.
• Familiarity with onboarding milestones, orientation arrangements, employee service requests, and the boundaries of routine HR support.
• Comfort navigating a HR system such as ADP to track onboarding tasks and check outstanding actions.
• Ability to use a learning management system such as Docebo to assign introductory training and review completion status.
• Clear written and verbal communication for explaining next steps, asking focused questions, and providing concise updates to employees and managers.
• Careful handling of sensitive employee information, sound judgment about sharing details, and willingness to seek guidance when uncertain.
• A reliable computer, high-speed internet, quiet private workspace, and availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work from home, with daily responsibilities completed through digital communication and desk-based people operations workflows.
• Structured onboarding and training on a HR system such as ADP and a learning management system such as Docebo.
• Regular check-ins with the people operations team lead to review questions, priorities, progress, and areas for continued development.
• Build practical skills in employee onboarding, orientation coordination, HR service support, training tracking, and clear employee communication.
• Health coverage, paid leave, a 401(k), maternity leave, and stipends.