HR Director – Multi-State Retail; Hybrid

• Dallas, TX - Hybrid (Remote and In Person)
• HR Director – Multi-State Retail (Hybrid)

Miss A is a fast-growing value beauty retailer headquartered in Dallas, TX, with 100+ stores across multiple states and new locations opening every month. We are looking for an experienced HR Director to own and build our people function — the leader who sets the compliance foundation, writes the policies, and builds the structure that lets a fast-moving company keep growing with confidence.

What matters most in this role

• Multi-state HR compliance expertise. You know federal, state, and local employment law cold — wage & hour, FMLA, ADA, Title VII, EEO, OSHA, leave laws, and the state-by-state differences that come with a retail workforce spread across many states — and you can turn that knowledge into practical, audit-ready programs.
• Policy builder and owner. You will create, formalize, and maintain the employee handbook, HR policies, and standard operating procedures from the ground up, and lead the organization in adopting them consistently across stores and headquarters.

Position Summary

The HR Director is the most senior HR leader in the organization, owning the full people function for a multi-state retail workforce of full-time, part-time, seasonal, and salaried employees. This is a builder's role: you will formalize policies, processes, and programs that are still taking shape, lead and develop the HR team, and serve as a trusted advisor to executive leadership on compliance risk, employee relations, and organizational design.

The role is based at our Dallas headquarters with a hybrid schedule (1–2 days per week work from home).

Key Responsibilities

• Own and lead the entire HR function — strategy, structure, and day-to-day operations — for a multi-state retail organization spanning stores and headquarters.
• Ensure compliance with federal, multi-state, and local employment laws; own risk mitigation, required postings and filings, and audit readiness across every state we operate in.
• Build, formalize, and maintain HR policies, the employee handbook, and standard operating procedures, and lead rollout and training so policies are applied consistently in the field.
• Lead complex employee relations matters — investigations, conflict resolution, performance management, and corrective action — with sound judgment and airtight documentation.
• Lead, develop, and grow the HR team (HR Manager, recruiting, and future hires), building the department alongside the business.
• Design and improve compensation, benefits, and leave programs; oversee open enrollment, vendors, and program administration.
• Oversee HRIS/payroll operations and data integrity in ADP; establish HR metrics and reporting (turnover, headcount, compliance) for executive leadership.
• Partner with operations and field leadership on workforce planning, including staffing structures for new store openings across the country.
• Advise executive leadership directly on HR strategy, organizational design, and workforce decisions; take a clear position and defend it constructively.

Qualifications

• 10+ years of progressive HR experience, including HR leadership at the Director level or as a senior HR Manager ready to step up.
• Multi-state, multi-site HR compliance experience required ; retail, hospitality, or other high-volume hourly workforce experience strongly preferred.
• Proven track record of building or formalizing HR policies, handbooks, and functions in a growing organization.
• Deep, hands-on knowledge of employment law and employee relations in complex environments.
• Experience leading and developing HR staff.
• Proficiency with HRIS/payroll systems — ADP strongly preferred.
• SPHR / SHRM-SCP or similar senior HR certification a plus;
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