Senior Service Designer - IR35

Senior Service Designer - Inside IR35 Contract

We are looking to recruit a Senior Service Designer on a contract basis who can work effectively in a multidisciplinary team, and deliver excellent results across GDS projects for Version 1’s customers in the public sector.

• Design the end-to-end journey of a service to help users complete their goals and enable the customer to deliver policy intent, including the creation or change of transactions, products and content across digital and offline channels.
• Work with users and stakeholders to determine the best way to design products and services, considering end-to-end journeys and individual design elements.
• Communicate design decisions effectively and demonstrate how designs meet user needs and relevant design standards.

• Design thinking and evidence-based design: strong understanding of design thinking and applying frameworks appropriately; test assumptions to ensure simple, feasible user solutions.
• Concepts and prototyping: create and iterate prototypes with appropriate fidelity and tools; evaluate concepts and prototypes and explain them to stakeholders and team members; select and apply suitable design patterns.
• Experience of accessible/inclusive design: apply key principles and evaluate designs against accessibility standards.
• Knowledge and experience of design standards: understand and demonstrate how designs comply with sector standards and UK public sector/GDS processes.
• Focus on users and their needs: undertake basic user research as appropriate and collaborate with researchers to test usability and accessibility.
• Consultancy skills: communicate design process and decisions effectively to gain stakeholder confidence; manage stakeholders and escalate issues when needed.
• Agile working in multidisciplinary teams: align work to agile workflows and collaborate openly and iteratively.

• You will need to be eligible for SC clearance to be considered for this role.

• Version 1 offers a comprehensive benefits package prioritising wellbeing, professional growth and financial stability.
• Performance-related profit share scheme and structured career development programs.
• Flexible/remote working arrangements and support for work-life balance.
• Financial wellbeing benefits including pension, private healthcare, life assurance and financial advice.
• Wellbeing programs, gym discounts, mindfulness, EAP and generous holiday allowance.
• Educational assistance with certifications including AWS, Microsoft, Oracle and Red Hat.
• Recognition programs and community initiatives aligned with diversity and belonging goals.

Ashley Smith - Talent Acquisition Capability Partner

• Mid-Senior level

• Full-time

• Consulting

• IT Services and IT Consulting