Site Reliability Engineer; SRE - Application Support

Site Reliability Engineer (SRE) - Application Support

5 days ago Be among the first 25 applicants

Step forward into the future of technology with ZILO™.

We're here to redefine what's possible in technology. While we're trusted by the global Transfer Agency sector, our technology is truly flexible and designed to transform any business 've created a unified platform that adapts to diverse needs, offering the scalability and reliability legacy systems simply can't match.

At ZILO™ our DNA is built on Character, Creativity, and Craftsmanship. We face every challenge with integrity, explore new ideas with a curious mind, and set a high standard in every detail.

We are a team of dedicated professionals where everyone, regardless of their role, drives our progress and creates real impact. If you're ready to shape the future, let's talk.

We're looking for a Site Reliability Engineer to join our SRE team — someone who thrives on solving complex production issues, understands how applications behave in the real world, and takes pride in keeping systems reliable and performant. This is not a platform engineering role. You won't just be spinning up Kubernetes clusters or building infrastructure — you'll be deeply involved in understanding our applications, what they do and how they operate, troubleshooting real-world issues, and working directly on improvements that impact our customers every day.

• Incident Response & Troubleshooting:
  Investigate and resolve incidents raised by clients, diving into logs, metrics, and application code to identify root causes.
• Application Debugging:
  Work across our core stack – Java, Golang, and Python – to trace and fix issues affecting reliability or performance.
• Data Fixes:
  Perform data investigation and fixes using Postgres.
• Operational Excellence:
  Patch and maintain Kubernetes clusters and other production systems.
• SRE
  
  Roadmap:
  
  Contribute to the continuous improvement of our observability, reliability, and automation initiatives.

This role is hybrid and will require regular weekly attendance at our London office.

• Solid experience with application debugging in at least one of:
  Java, Golang, or Python.
• A good grasp of Postgre
  
  SQL – enough to run queries, analyse data, and perform safe fixes.
• Familiarity with Kubernetes and modern cloud platforms (AWS, GCP, or Azure).
• Understanding of incident management, observability tools (Grafana, Prometheus, etc.)
• A mindset focused on reliability, quality, and ownership.

• Enhanced leave – 38 days inclusive of 8 UK Public Holidays
• Private Health Care including family cover
• Life Assurance – 5x salary
• Flexible working – work from home and/or in our London Office
• Employee Assistance Program
• Company Pension (Salary Sacrifice options available)
• Access to training and development
• Buy and Sell holiday scheme
• The opportunity for “work from anywhere/global mobility”

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