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Senior Incident Response Specialist, Bangkok

Remote / Online - Candidates ideally in
Singapore, Singapore
Listing for: Agoda
Remote/Work from Home position
Listed on 2025-11-21
Job specializations:
  • IT/Tech
    Cybersecurity, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 SGD Yearly SGD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Senior Incident Response Specialist, Bangkok Based (Relocation Provided)

Senior Incident Response Specialist, Bangkok Based (Relocation Provided) About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting‑edge technology that connects travelers with a global network of 4.7 million hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7 100+ employees represent 95+ nationalities in 27 markets and foster a work environment rich in diversity, creativity, and collaboration.

Our

Purpose

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team united by a passion to make an impact, harnessing innovative technologies and strong partnerships to make travel easy and rewarding for everyone.

The Opportunity

We are looking for an industry‑experienced, highly motivated and self‑driven Incident Response Specialist who can rapidly address security incidents and threats, strategize and lead incident engagements with all staffing levels. On the ground level, your job is to monitor threats targeting Agoda and keep attacks from occurring and/or prevent them from worsening.

Responsibilities
  • Perform end‑to‑end handling of all critical, high and medium cyber security incidents at Agoda.
  • Draft incident reports & communicate incident summaries to senior leadership, end users and legal teams.
  • Write playbooks for different types of cyber security incidents and use automation to reduce MTTR time.
  • Automate repetitive tasks of incident response using automation platforms and/or programming.
  • Optimize existing security controls to finetune alerts and reduce false positives.
  • Gather open‑source and commercial threat intelligence and perform hunting across the enterprise for undetected threats.
  • Support the legal and regulatory teams as a technical SME for cyber incidents with regulatory requirements.
  • Evaluate new technologies and drive POCs for new security products.
Qualifications
  • 5+ years of experience in cyber security, specifically in incident response, and working with 24/7 SOC teams.
  • Strong understanding of NIST, CSF, MITRE and other cyber security frameworks.
  • Skilled in programming or scripting (e.g., Python or C++), required for automating incident response tasks and developing custom security tools.
  • Ability to write and tune detection rules in different security platforms.
  • Hands‑on knowledge of dealing with major security incidents.
  • Experience in automating using automation platforms or programming.
  • Malware analysis and digital forensics experience is a plus.
  • Certifications in cyber security, forensics and incident response (e.g., CISSP, ECSA, GISP, GCIH, GCFE, GCFA) are a plus.
  • Flexible, fast‑moving, adaptable and down‑to‑earth; expert in multi‑tasking.
  • Very good communication skills in English (both oral and written).
Benefits & Perks
  • Relocation package provided for relocation to Bangkok, Thailand.
  • Hybrid working model; WFH setup allowance.
  • 30 days of remote working from anywhere globally each year.
  • Employee discount for accommodation globally.
  • Global team of 90+ nationalities.
  • 40+ offices and 25+ countries.
  • Annual CSR / Volunteer Time Off.
  • Benevity subscription for employee donations.
  • Volunteering opportunities globally.
  • Free Headspace subscription.
  • Free Odilo & Udemy subscriptions.
  • Access to Employee Assistance Program (third party for personal and workplace support).
  • Enhanced parental leave.
  • Life, TPD & Accident Insurance.
Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third‑party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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Position Requirements
10+ Years work experience
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