Senior Project Manager​/Consultant CX

As a leading Microsoft partner in Switzerland, we’re passionate about driving digital transformation. With Microsoft Dynamics 365 Sales and the Power Platform, we help companies spot sales opportunities faster, build stronger customer relationships, and make smarter, data-driven decisions. Our mission in Customer Experience (CX): set up sales organizations for success—today and in the future.

We’re looking for you: an experienced professional with a hands-on mindset, strong customer focus, and a confident, polished presence.

• Lead CX digital transformation projects with Microsoft Dynamics 365.
• Empower project teams and inspire clients with your confident, empathetic leadership style.
• Take ownership of program management in large-scale projects and coordinate partner companies.
• Advise clients on optimizing processes, organizations, and customer experiences—focusing on best practices, real-world use cases, and data strategies in sales.
• Keep a sharp eye on scope, budget, resources, timelines, and quality.
• Share your expertise in presales activities and support our sales team.

• 5–10 years of experience in IT projects or consulting, ideally with external clients.
• A hands-on approach—you make things happen.
• Strong skills in stakeholder and expectation management.
• Excellent communication skills and confidence at every level—from front-line staff to the C-suite.
• Passion for CRM processes (Sales, Marketing, Service, Field Service) and CX topics.
• Fluency in German and English.
• High motivation, curiosity, and enthusiasm for new technologies.

• Flexible annual working-time model based on a 40-hour week.
• 5–6 weeks of vacation, plus additional flexible time-off options.
• Strong benefits package and 100% paid parental leave.
• Personalized training and real opportunities for growth.
• Modern work environment, remote options, and the chance to work from anywhere (“workation”).
• A supportive, team-oriented culture with flat hierarchies and regular events.

Ready to join us?

Apply online today and send your application to Mathieu Schmidhauser, Head of Customer Experience. We can’t wait to meet you!

80 - 100%

with immediate effect or by arrangement

indefinite

Switzerland, Theaterstrasse 17, 8400

Winterthur and remote work