System Administrator
Singapore, Singapore
Listed on 2025-11-24
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IT/Tech
IT Support, Systems Administrator
At Yubico, a public company on Nasdaq Stockholm, we create the most secure passkeys and hardware authentication security keys. Our mission is to make secure login easy and available for everyone. We serve Fortune 500 companies, government agencies and millions of individuals worldwide, and we have a global presence with headquarters in Stockholm and Santa Clara, CA.
RoleIT System Administrator – Singapore office (first on‑site team member)
About you- You are a systematic troubleshooter.
- You like to work collaboratively and have fun.
- You are customer‑service oriented.
- You conduct yourself with integrity and are security‑mindful.
- Build and configure endpoints and peripheral devices (printers, scanners, mobile devices) for desktop infrastructure.
- Facilitate IT onboarding and off‑boarding tasks.
- Manage IT assets, vendors, and procurement.
- Install, configure, and maintain devices; provide regular maintenance to ensure optimal functionality.
- Provide global remote support, supporting a "follow the sun" Service Desk operation.
- Identify, log, troubleshoot, and resolve technical problems locally and remotely.
- Create and provide end‑user training and documentation.
- Create and update knowledge base articles and internal documentation.
- Collaborate with teams across multiple time zones.
- Manage office networking.
- Domestic and international travel may be required.
- 5+ years of experience providing end‑user support to in‑office employees and remote workers worldwide.
- Experience with Okta (or another identity provider) and Google Workspace administration.
- Highly skilled in Windows and macOS endpoint configuration and support.
- Endpoint hardening and configuration management experience.
- Conference and audio‑visual support experience.
- System administration of endpoint systems and cloud‑based applications (SaaS).
- Office networking experience.
- Organized with great documentation and communication skills.
- Familiarity with Atlassian products (Jira Software, Jira Service Desk, Confluence) administration.
- Familiarity with Physical Security & Office Access Management systems.
We are an equal‑opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected veteran status or any other characteristic protected by law. We value diversity and uphold an inclusive environment where all people feel equally respected and valued.
Agency ResumesYubico does not accept agency resumes or referrals. Please do not send them to our careers staff or employees.
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