Service Technician - Remote

Position: Service Technician - Remote Support (m/f/d)
Join to apply for the  Headquater Technician (m/f/d)  role at  Alpitronic
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Join to apply for the  Headquater Technician (m/f/d)  role at  Alpitronic
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Perform complex troubleshooting, upgrades and commissioning tasks across global locations
Provide on-site support for special customer cases, pilot installations and escalated technical issues
Support international service teams through targeted interventions and expertise sharing
Deliver remote technical guidance to our Field Service Technicians via phone, video call and digital tools
Contribute to internal training programs and help shape hands-on learning experiences for new Technicians
Collaborate on strategic projects, including prototype testing, product enhancements and process optimization

Your Responsabilities

Perform complex troubleshooting, upgrades and commissioning tasks across global locations
Provide on-site support for special customer cases, pilot installations and escalated technical issues
Support international service teams through targeted interventions and expertise sharing
Deliver remote technical guidance to our Field Service Technicians via phone, video call and digital tools
Contribute to internal training programs and help shape hands-on learning experiences for new Technicians
Collaborate on strategic projects, including prototype testing, product enhancements and process optimization

Your

Qualifications & Skills

Completed vocational training or technical college in electrical engineering, electronics or mechatronics
Solid knowledge of electrical systems and troubleshooting; prior service experience is a plus
Proficient in MS Office
Familiar with electrical service standards and safety regulations
Strong customer focus and excellent communication skills
Structured and independent work style
Willingness to travel
Excellent English languages skills, other language skills are an advantage

OUR COMMITMENT

Innovative work environment in a young, dynamic team
High-tech projects in the future-proof sector of e-mobility
Opportunities for advancement in a growing company
A wide range of further training opportunities
Attractive bonus system and performance-related pay
Additional company benefits

WHY ALPITRONIC

Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).

WHAT MAKES WORKING FOR US SPECIAL

We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact!

Join us and be part of our team! Seniority level    Seniority level Associate

Employment type

Employment type

Full-time
Job function    Job function Engineering and Information Technology
Industries Appliances, Electrical, and Electronics Manufacturing
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