Lead Site Reliability Engineer

Join to apply for the Lead Site Reliability Engineer role at Sim Corp
.

Join some of the most innovative thinkers in Fin Tech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to Sim Corp! At its foundation, Sim Corp is guided by our values – caring, customer success‑driven, collaborative, curious, and courageous.

Our people‑centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

The Lead Site Reliability Engineer (SRE) will be responsible for leading the efforts to maintain and improve the reliability, scalability, and performance of various Sim Corp products and services. This individual will work collaboratively with product development teams across several lines of business and other stakeholders to fulfill their responsibilities effectively. The candidate will need in‑depth expertise and experience in Azure Cloud and associated technologies to address infrastructure challenges, implement automation solutions, and boost overall operational effectiveness.

• Lead the development of SRE solutions, including monitoring and alerting, machine learning‑based anomaly detection, self‑healing mechanisms, and reliability testing strategies.
• Design and implement reliability, scalability, and performance strategies, while leading the development of initiatives for capacity planning, resource management, and automation opportunities across systems and onboarding pipelines.
• Collaborate with product development teams to optimize application performance and infrastructure, applying design‑thinking and agile methodologies in cross‑functional environments.
• Manage incident response and root cause analysis, ensuring timely resolution of outages and performance issues, and maintaining high‑quality documentation for operational processes and system configurations.
• Drive continuous improvement and adoption of best practices, including change management, observability, and operational excellence, while staying current with technology trends through formal and self‑directed learning.
• Mentor and guide junior SREs, promoting a culture of collaboration and knowledge‑sharing, and participate in on‑call rotations (including weekends) as needed.

• Bachelor’s or Master’s degree in Computer Science or a related field, with 5–8+ years in SRE or Cloud Infrastructure leadership.
• Extensive expertise in Microsoft Azure, including production‑grade design, operations, and cloud‑native reliability practices.
• Proficiency in Infrastructure‑as‑Code tools such as Bicep, Terraform, ARM, Ansible, and comprehensive understanding of monitoring and incident frameworks.
• Direct experience leading incident response, platform‑wide reliability improvements, and applying ITIL practices (problem, change, incident management).
• Broad technical knowledge across Azure Dev Ops, Kubernetes, Docker, CI/CD, APIs, scripting, SQL, Cosmos DB, and Mongo
  
  DB Atlas.
• Established expertise in mentoring engineers, steering architectural decisions, and synchronizing long‑term strategies with actionable implementation.
• Financial industry experience is a plus.

For Toronto only:
The salary range for this position is $97,000 to $120,000 CAD. Base pay may vary based on factors such as years of experience, skills and qualifications. Employees are eligible for an annual discretionary bonus and benefits including health and dental care, time off and Group RRSP/TFSA.

Sim Corp offers several benefits that might play a significant factor in considering whether to accept a job offer. As a global company with 30+ offices worldwide, the benefits package may vary by country. Sim Corp follows a global hybrid policy, requiring employees to work from the office two days each week while allowing remote work on other days.

Please submit your application in English via our career site as soon as possible. Applications sent through our system will be processed; other submissions will not be considered. We strive to mitigate bias in the recruitment process by requesting that candidates exclude personal data such as photos, age, or non‑professional information from their application.

Sim Corp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated in our everyday work. Sim Corp Canada welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates during the recruitment process. Candidates requiring accommodation should contact the People & Culture team at