Product Designer; UX

Position: Product Designer (UX)
Product (UX) Designer - Exeter - Hybrid - £40,000 - £60,000 - SaaS
  
 A fast-growing SaaS provider for critical infrastructure is expanding its product team. As UX Designer, you will shape the user experience across a complex SaaS platform, improving usability, simplifying workflows, and using research to drive continuous improvement. You’ll work closely with the Head of Product and have significant influence over how UX is defined and delivered.

Key Responsibilities
 
Lead UX strategy and execution for a high-usage SaaS product
Design user journeys, wireframes, interface components, and interaction models
Analyse product data and user behaviour to inform design decisions
Partner with Product to define requirements, success metrics, and solutions
Champion user-centred design across the product lifecycle
Collaborate with Support, Sales, and Customer Success to prioritise pain points
Work with Engineering to ensure feasibility and high-quality delivery
Balance user value, technical constraints, and business objectives
Identify opportunities to simplify workflows and boost adoption and satisfaction    
About You
 
Systems thinker with attention to detail and a user-first mindset
Collaborative, pragmatic, and able to influence product direction and execution    
Requirements
 
5+ years’ UX experience, ideally in SaaS, enterprise software, or complex digital products
Proven ability to simplify complex workflows into usable solutions
Experienced in leading user research and turning insights into action
Self-starter with strong communication skills
Strong portfolio showing end-to-end UX problem solving
UI skills beneficial but not essential    
What’s on Offer
 
Shape a newly formed product team
Collaborative, product-led culture
Career progression in a scaling SaaS business
Real-world impact on software used in critical operational environments
£40,000 - £60,000