Commercial Account Executive, Acquisition Remote

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Grafana Labs is a remote‑first, open‑source powerhouse. With over 20 million users worldwide, the Grafana platform powers observability for everything from beehives to climate change monitoring in the Alps. More than 3 000 companies—including Bloomberg, JPMorgan Chase and eBay—manage their observability with the Grafana LGTM Stack. The stack can run fully managed in Grafana Cloud or self‑managed with the Grafana Enterprise Stack, featuring scalable metrics (Grafana Mimir), logs (Grafana Loki) and traces (Grafana Tempo).

We’re scaling fast and staying true to our open‑source legacy, a global collaborative culture and a passion for meaningful work. We are looking for a Commercial Account Executive, Acquisition based in Switzerland who will prospect and close new business across the Alps region. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We champion a consultative sales approach – learn about the customer's needs first before talking products.

Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before.

• Meet and exceed individual quarterly and annual sales goals
• Outbound prospecting into net‑new customers
• Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals and negotiations)
• Cultivate sales through outbound prospecting and inbound leads
• Understand and convey the value of both Grafana Cloud and Grafana Enterprise
• Become an expert in managing your sales pipeline in Salesforce
• Manage quote creation, order processing and day‑to‑day customer requests

• 2+ years of experience in infrastructure technology sales
• Demonstrated history of consistent goal achievement in a highly competitive environment (top‑10% performer)
• Energetic, upbeat, entrepreneurial, tenacious team player
• Adaptable with demonstrable experience in high‑velocity technology companies
• Excellent communicator across all channels (in‑person, online, written) and ability to form strong working relationships both in person and virtually
• Fluent in English (written and spoken)

• Familiarity with open‑source technology is a significant advantage
• Experience using Salesforce
• Experience with Command of the Message and MEDD(P)
  ICC is ideal
• Fluent in German (written and spoken)

In Switzerland the OTE compensation range for this role is CHF 164,000 – CHF 209,000. Actual compensation may vary based on level, experience and skillset as assessed throughout the interview process. All roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range and benefits at the beginning of the process.

• 100% Remote, Global Culture – As a remote‑only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high‑growth, ever‑evolving environment.
• Transparent Communication – Expect open decision‑making and regular company‑wide updates.
• Innovation‑Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community‑driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what…