Service Designer IR35

Fully Remote (UK-based)
472 per day (Inside IR35)
Immediate start - contract until March 2026

We are looking for an experienced Service Designer to support the delivery of complex, user-centred digital services in the UK public sector. This is a fully remote contract role, open to UK-based candidates, with an immediate start and running until March.

You will work as part of a multidisciplinary digital team, designing and improving end-to-end services in a large, regulated environment. The role requires strong experience working to GDS standards and designing services at scale.

• Design and iterate end-to-end services that meet user needs and organisational outcomes

• Apply the GDS Service Standard across discovery, alpha, beta, and live

• Produce service design artefacts including journey maps, service blueprints, and ecosystem maps

• Collaborate with product, delivery, research, content, and technical colleagues

• Use research and insight to inform design decisions

• Support teams through design assurance and service assessments

• Proven experience working as a Service Designer on NHS services

• Strong, hands-on experience of GDS ways of working and standards

• Experience delivering UK public sector digital services

• Comfortable working in complex, regulated environments

• Strong stakeholder management and communication skills

• Rate: 472 per day

• IR35: Inside IR35

• Location: Fully remote (UK-based)

• Start: Immediate

• Duration: Until March 2026

If you are an experienced Service Designer with NHS and GDS experience and are available to start immediately, we'd like to hear from you.