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APAC Enterprise Escalation Engineer - FinTech APIs

Remote / Online - Candidates ideally in
Indonesia
Listing for: Alpaca
Remote/Work from Home position
Listed on 2025-12-20
Job specializations:
  • IT/Tech
    Technical Support, FinTech
Job Description & How to Apply Below
A leading fintech company in Indonesia is seeking a Technical Expert to serve enterprise customers in the APAC region. In this role, you will lead escalations, conduct root cause analyses, and improve support processes. Ideal candidates have over 4 years in technical support, excel at troubleshooting, and communicate complex findings effectively. Competitive salary and remote work benefits are offered.
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