Junior Business Analyst - Software Implementation

Junior Implementation Consultant (Entry-Level) – Software / Business Systems

Salary: £30,000 - £40,000
Type:
Full-time, permanent (hybrid / work from home available)

We’re working with a growing UK-based software business who are looking to hire a Junior Business Analyst. This is a great opportunity for someone early in their career to build experience in software implementation, business process analysis and customer delivery within a fast-paced, supportive environment.

You’ll work alongside experienced consultants, supporting customers through the rollout of a business software solution, helping capture requirements, assist with configuration, testing, documentation and end-user training.

The Role

As a Junior Consultant, you will support the analysis, documentation, and implementation of business processes and the rollout of a software solution across a customer base. You’ll collaborate with customers and senior team members to understand requirements, help configure the platform and contribute to smooth project delivery.

Key Responsibilities

* Customer engagement:
Support requirements gathering through meetings, workshops and discovery sessions.

* Software configuration & integration:
Assist with solution configuration and document specifications aligned to customer needs (basic SQL skills useful).

* Implementation support:
Help deliver implementation activities in line with established methodologies and best practice.

* Training & documentation:
Create e-learning materials, user guides and supporting documentation; assist with training end users.

* Testing & QA:
Execute testing to ensure the solution meets functional requirements and quality standards.

Key Skills & Experience

* Analytical mindset:
Naturally inquisitive with strong problem-solving skills and attention to detail.

* Technical aptitude:
Comfortable with MS Office; any exposure to software development concepts and/or SQL.

* Communication:
Confident verbal and written communication with strong interpersonal skills.

* Customer focus:
Proactive and keen to understand and support customer needs.

* Organisation:
Able to multitask, manage time effectively and work well under pressure.

Package & Benefits (Summary)

Benefits are likely to include a combination of:

* Pension scheme

* Hybrid/remote working options

* Health & wellbeing support

* Company events

* Cycle to work scheme

* Profit share / bonus-related benefits

* Free parking / on-site parking

* Sick pay and referral incentives

Requirements

* Bachelor’s degree preferred (or equivalent experience)

* Right to work in the UK required