Solutions and Implementation Manager

A fantastic opportunity has arisen with a market-leading, international e-commerce and logistics organisation for an experienced Solutions and Implementation Manager to join their high-performing projects and solutions team.

This role offers the chance to take ownership of complex, end-to-end solution implementations within a fast-moving, cross-border environment.

Hours:

Full-time, flexible working
Type:
Permanent

Location:

Remote / or access to London Heathrow facility

Duties and Responsibilities of a Solutions and Implementation Manager:

Lead the design and delivery of bespoke, end-to-end logistics solutions, covering customs clearance, linehaul, warehousing and last-mile delivery
Scope new solution components, translating commercial and operational requirements into clear, deliverable designs
Own multiple high-profile implementations and product launches, including new partners, carriers and operational locations
Manage projects from initial scoping through to go-live and hyper-care, ensuring timelines, budgets and quality standards are met
Act as the central point of coordination between IT, operations, quality teams, suppliers and clients
Produce clear solution documentation and technical specifications
Lead implementation calls, manage risks and resolve issues during delivery and post-launch
Support business change initiatives and contribute to process improvement and best-practice frameworks
Provide mentoring and guidance to project and delivery teams where required

The successful candidate will have:

Proven experience delivering solution design and implementation within a cross-border e-commerce or logistics environment
Strong understanding of customs, international logistics, carrier integration and operational workflows
Demonstrable experience managing large-scale, business-wide implementations
Confident leading cross-functional and geographically dispersed teams
Strong stakeholder management and communication skills, with the ability to document and present complex solutions clearly
Experience working within structured project methodologies such as Prince2, Agile or similar
Comfortable working closely with IT teams to translate business requirements into technical delivery

Benefits of the Solutions and Implementation Manager role:

Salary £50,000 - £60,000 (dependent on experience)
Remote working with flexibility

If this Solutions and Implementation Manager role sounds of interest, please apply online now