FTC Project Engineer

We’re reimagining work / life balance – and you could be part of it.

At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work.

That means you could be working 80% of your usual hours, while still earning 100% of your pay.

If the trial proves successful, we’ll roll out the 4

DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work.

Job Title: FTC Project Engineer

Salary: £50,000 per annum

Hours: 37.5 hours per week, Monday - Friday.

Location: Home based hybrid – South preferable

At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning, our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple : we listen, we work together, and we are accountable to one another to make the remarkable happen.

As part of a dedicated engineering team, you will play a key role in integrating newly acquired schools into Outcomes First Group, with a strong emphasis on delivering exceptional customer service.

Your primary responsibility will be managing the migration of Microsoft 365 users and devices to OFG systems, collaborating closely with the existing IT team and third‑party partners to ensure a smooth transition for school staff over a six‑month period.

Outside of migration activities, you may also provide support to the service desk team, assisting with the day‑to‑day IT needs of all OFG users.

• Work with 3rd parties to identify and prepare users, devices and data to be migrated using migration tools.
• Prepare configurations within Microsoft Entra
  
  ID / Intune ahead of a migration.
• Prepare applications in Microsoft Intune to be deployed to school devices.
• Work with 3rd parties to migrate printers between suppliers.
• Provide on-site technical support during Microsoft 365 migrations where required.
• Act as a technical liaison between engineers on-site performing migration work and 3rd parties supporting
• Resolve technical issues resulting from a migration.
• Mentor, educate and knowledge transfer to members of the IT team.
• Perform all activities in keeping with established change management and approval.
• When not working on migrations, work with the IT service desk team to resolve escalated issues.

Essential

• Experience in supporting Windows 10 / 11 (essential)
• Experience in managing Microsoft 365 services such as Exchange, SharePoint (essential)
• Experience in supporting Entra
  
  ID / Intune managed solutions(essential)
• Experience in supporting printers and Paper Cut (essential)
• Knowledge and troubleshooting experience of enterprise networks, VLANs, routing, switching and IP addressing. (essential)
• Solid understanding of LAN / WAN technologies (essential)
• Experience of managing Apple devices in the Enterprise (preferred)
• Experience of JAMF MDM (preferred)
• Experience of managing educational web content filtering solutions (preferred)

• Between 3 to 5 years in a 3rd line / Infrastructure role experience within a technical support desk or MSP. (essential)
• Holds a professional qualification (Microsoft Stack, Azure, MCSA, CCNA etc) (preferred)
• Strong knowledge of working within an ITIL framework. (preferred)
• Strong understanding of IT infrastructure. (essential)
• Demonstrated efficient and effective use of problem‑solving and task prioritization to solve complex challenges. (essential)
• Demonstrated history in supporting technical projects (essential)
• Strong customer service skills. (essential)
• Strong attention to detail, the ability to follow processes and procedures and take ownership of tasks or issues. (essential)
• Excellent communication, organisational and interpersonal skills. (essential)
• Ability /…