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First-Line IT Support Engineer — MSP; Remote
Remote / Online - Candidates ideally in
Gateshead, Tyne and Wear, DH98, England, UK
Listed on 2025-12-30
Gateshead, Tyne and Wear, DH98, England, UK
Listing for:
Agilico
Remote/Work from Home
position Listed on 2025-12-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
A leading IT services company in Gateshead is looking for an Entry-level Help Desk Technician to provide excellent customer support and resolve technical issues. The role involves triaging incidents, logging tickets, and maintaining documentation. Key qualifications include strong knowledge of Windows and O365, and understanding of ITIL Framework. Benefits include 23 days holiday, pension scheme, and work-from-home flexibility, making it an attractive opportunity for those starting their careers in IT.
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