Information Manager

Join to apply for the Information Manager role at Department for Work and Pensions (DWP).

Department for Work and Pensions (DWP) is seeking an Information Management Officer to play a pivotal role in the Synergy Programme – one of the most significant transformations in Civil Service shared services in decades.

This is a key role where you’ll help manage and govern programme information, ensuring compliance with legal and regulatory standards.

Day-to-day, you’ll review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively. You’ll also support knowledge management, deliver training, and act as the go-to contact for information management queries.

You’ll lead on compliance, including Freedom of Information and Data Protection, and steer any legal discovery work during the programme lifecycle.

• Information governance, compliance and management – Demonstrable knowledge of information rights operations and information management policies within a large organisation in a regulated sector.
• Stakeholder management – Experience of building strong and robust relationships with varied, complex, and challenging stakeholders.
• Analytical thinker – Ability to assimilate large data sets to produce actionable insight and reports for senior stakeholders.
• Project Management – Able to work independently to plan and deliver a range of complex tasks and actions.
• Attention to detail – You will be able to carry out tasks thoroughly and with accuracy.
• Qualifications/Accreditations – Candidates must be (or willing to become) a member of the Government Knowledge and Information Management (KIM) profession to be considered for this opportunity.

You’ll join us in our offices based in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon‑Tyne, Pontypridd, Sheffield. Whichever is most convenient for you.

We work a hybrid model – you’ll spend some time working at home (40%) and some time collaborating face to face in a hub (60%).

Pay: We offer competitive pay for this role of up to £68,205.

Pension: You’ll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,786 per year.

Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi‑time. You’ll also get all the usual public holidays.

Benefits package: Flexible working, time off volunteering, ‘I Can Be Me in DWP’ inclusion, discounts and savings, interest‑free loans for bike or season ticket, sports and social activities, professional development, coaching, mentoring and career progression opportunities.

We have an award‑winning environment and culture, with recognitions as 2024 Diversity Employer of the Year, 2024 Digital Leaders Awards, 2025 Digital Technology Leaders awards, 2025 Women In Tech Employer Awards.

Our application and selection process is just two stages:

Apply: complete your application on Civil Service Jobs. Full instructions will be provided during the application.

Interview: a single stage online interview.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Information Technology

Industries: Information Services and Technology, Information and Media

If you’re passionate about driving change and improving how the Civil Service works, we’d love to hear from you.

Click apply for more information and to start your application.