First Line Support Technician — Remote​/Hybrid

A leading logistics company in Market Harborough is seeking a First Line Technician to serve as the first point of contact for customers raising tickets with the support team. The role involves handling incidents by applying predefined processes and ensuring professional communication. Applicants should be customer-focused and have strong organisational and teamwork skills. This full-time position includes a Panama shift rotation with both on-site and remote work options.

Excellent service is pivotal to success in this role.
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