Firewall Tech Lead; Hybrid

We're seeking someone to join our Network Security – Firewall Platforms team as a Firewall Tech Lead in Cyber to lead the deployment and operational support of over 800 appliance-based firewalls and multiple other servers, proprietary tools, and supplemental third‑party network security solutions.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Cyber Security Operations position at Vice‑President level, which is part of the job family responsible for monitoring, detecting, and responding to security incidents to ensure the organization’s systems and data are protected from actual and potential threats or breaches.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

• Provide operational coverage within the Firewall Platforms Squad for firewall appliances: change management, incident management, and problem management.

• Lead advanced troubleshooting of network security issues, while closely collaborating with technology peers internally and externally (e.g. vendors) for diagnosis and resolution.

• Partner with business clients to understand and fulfill requests for network security solutions, including coordination with peer technology groups.

• Implement and continually seek improvement on monitoring and observability for network‑based firewalls to ensure a healthy and resilient infrastructure, including custom‑built, home‑grown tools/scripts.

• Communicate and coordinate deployment of firewall appliances with external vendors/resellers and internal technology focused teams.

• Ensure compliance with all Firm policies and procedures related to the deployment of network security infrastructure.

• Potential for off‑hour coverage (evenings and/or weekends) via mobile phone as part of an on‑call pool in the Firm’s on‑call system.

• Create and improve operational runbooks, including knowledge share across the broader firewall team.

• Assist in knowledge transfer by training both local and global teammates (via in‑person and/or video recordings).

• 7+ years of network security administration experience (preferably in the Financial Services sector).

• Hands‑on experience with any of the following firewall platforms:
  Palo Alto, Fortinet, Juniper, etc.

• Expertise with common network security solutions (e.g. firewalls, Network Access Control (NAC), Network Security Orchestration tools, Virtual Private Networks (VPNs), Network Address Translation (NAT), etc.).

• Knowledge and experience in cloud environments.

• Knowledge of packet filtering and stateful packet inspection.

• Expertise with syslog / traffic log analysis for troubleshooting and network optimization purposes (e.g. via Splunk).

• Scripting in any of the popular languages or tools (e.g. shell scripts, Python, Ansible, Github, Data pipeline, integration with third‑party vendor APIs).

• Knowledge of networking fundamentals (e.g. routing, switching, VLANs, etc.).

At Morgan Stanley Montreal, we support the Firm’s global businesses and infrastructure with cutting edge technology and innovation. The multi‑faced and highly technical Montreal team plays a critical role in building and maintaining our leading technology platform, including electronic trading, algorithm trading, cloud engineering, infrastructure, cybersecurity and AI/ML. Morgan Stanley has been rooted in the Montreal community since 2008 and is considered a leading employer among the area’s highly skilled technology talent.

There’s ample opportunity to move across the businesses for those who show passion and grit in their work.

All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.

Knowledge of French and English is required.

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